Privacy Policy

Introduction

Protecting your personal information is a priority at Next Agent Academy, operated by Bradley Richert. This policy explains the types of personal data we collect, why we collect it, how it's used or disclosed, and the safeguards in place. It also outlines your rights under Canadian federal and provincial privacy laws, including PIPEDA and, where applicable, BC PIPA, AB PIPA, and Québec’s Law 25.

1. Applicability of Canadian Privacy Laws

We operate across Canada. When collecting, using, or disclosing personal information in the course of providing our services, we comply with:

PIPEDA — the federal private-sector privacy law

PIPA (Alberta & British Columbia) or Québec’s Law 25, when dealing with individuals solely in those provinces

These Canadian standards require us to follow fair information principles, such as limiting collection, using data only for stated purposes, obtaining consent, and protecting data with reasonable safeguards.

2. Accountability

The designated privacy officer for Next Agent Academy is Bradley Richert, who is responsible for ensuring compliance with this policy and Canadian privacy laws.

3. What We Collect & Why

Contact and account data (name, email, phone number): for registering, enrollment, customer support, communications

Site usage and behavioral data (IP address, browser info, session data, cookies): for improving your experience and site functionality

Engagement data from platforms like email, messaging, or social media: to follow up on inquiries or provide resources

All collection is limited to what is necessary, and we specify its purpose at or before collection.

4. Consent

We obtain your explicit consent (e.g., checking a box) for collecting and using your personal information. Implied consent (e.g., continuation of service) applies to less sensitive information. In Québec, Law 25 requires opt-in consent and privacy-by-design measures.

5. Use & Disclosure

Your personal information is used to:

Deliver requested services and materials

Send you updates related to the Academy (e.g., course info, newsletters), unless you opt out

Run analytics or communication through trusted third-party partners (e.g., email platforms, payment processors)

We will never sell or lease your personal data.

6. Cross-Border Transfers & Third Parties

Your personal information may be stored or processed by trusted service providers located outside Canada (e.g., for hosting or email). We ensure these parties offer equivalent protection as required under PIPEDA and provincial laws. In Québec, Law 25 may require a Privacy Impact Assessment and contractual protections before transferring data.

7. Cookies & Tracking

Next Agent Academy uses cookies to enhance usability, remember preferences, and analyze site performance. You can disable cookies via your browser, though certain features may not function as intended. In Québec, Law 25 requires opt-in consent for cookies—appropriate notice and consent are provided on the site.

8. Your Rights & Choices

Under Canadian privacy laws, you have the right to:

Request access to your personal data

Request corrections to any errors

Withdraw consent (subject to constraints necessary to provide service)

Lodge a complaint with us or with the appropriate Privacy Commissioner

In Québec, you also have the right to erasure (“right to be forgotten”) and data portability.

9. Data Security & Retention

We maintain appropriate safeguards (e.g., SSL, secure storage systems) to prevent unauthorized access, loss, or disclosure. While no system is 100% secure, we strive for best practices. Personal data is retained only as long as necessary to fulfill its purpose or as required by law.

10. Changes to This Policy

We may update this policy over time. Significant changes will be communicated via email or a notice on our site. Continued use of services constitutes acceptance of those changes.

Last Updated: August 31, 2025

For questions, to access, correct, or remove your data, or to make a privacy-related complaint:

Bradley Richert
Email: [email protected]
Phone: +1 877-317-8428

Thank you for trusting Next Agent Academy. Your privacy matters deeply.